The refund amount will be calculated based on the price paid minus any coupons, discounts, shipping charges and gift-wrapping fees, if applicable. Sale and clearance items are eligible for store credit only. Please include the email address to which you would like the gift card sent. If an item was received as a gift, we will issue a gift card to the recipient for the value of the returned item(s). NOTE: If you choose to ship your return via USPS First Class or Parcel Select, please note that you cannot return your item in a Priority Mailbox.Ī refund for returned items will be issued to your original form of payment. Ship with your choice of trackable carriers such as the US Postal Service, UPS, or FedEx to our address. Make a note of the reason for your return. Return address：Room 202, Building 18, F518 Creative Park, Xixiang, Bao 'an District, Shenzhen, ChinaĮxcept in the case of damaged or defective merchandise, you are responsible for the cost of return shipping.īox up your item(s) and enclose a copy of your packing slip or a note with the name, phone number, email address that the order was placed under, and order number if you have it.

MiaPolaris will provide further instructions and cover the cost of return shipping If your item arrives damaged, or you were sent the incorrect item, please contact us at as soon as possible to report the problem. Items not accepted for return will be shipped back to the customer at the customer's expense. If a returned item has been opened, is no longer in intact packaging, is damaged, or is materially different from how the item was shipped to you may not be accepted for return, or subject to a restocking fee of up to 50%. We reserve the right to deny a refund for any returned item that is no longer in new condition, in its original packaging or is damaged, missing any labels, instructions, or pieces. Damaged items reported more than five (5) business days after delivery may not be eligible for return or replacement. Please provide your order number, a photo of the damage and your packing slip. Upon receipt of your order, please inspect your package for damage, missing, or incorrect items and contact us within five (5) business days to report any problems. To be eligible for a refund, returned items must be in new, resalable condition with all original packaging intact and tags attached.

We want you to be entirely delighted with your purchase from WalPuzzle! If you are unhappy with your purchase for any reason, you may return it within 30 days for a full refund (less promotional discounts and shipping charges).

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